SERVICE APPLICATION TERMS & CONDITIONS
I understand that this is an application to establish/transfer utility service with Plymouth Utilities and that I am the responsible party. I understand that my service is subject to current rates, rules, and regulations as set in the tariffs that have been approved by the Public Service Commission of Wisconsin (PSC). I further understand that I am liable for all charges incurred until I provide notice to end utility services and that my final bill will be prepared within 15 days of termination. I understand that I am responsible to keep my contact information current and that any change to phone number, email address, or mailing address needs to be communicated to Plymouth Utilities. I understand that all information provided will be kept confidential. I understand that all information provided will be kept confidential in accordance with Wis. Stat. § 196.137. I understand that a deposit may be required.
Applying for service does not guarantee that service will be started. Plymouth Utilities will review your application and contact you if additional information is needed and/or a deposit is required. Applications must be submitted at least two business days (Monday - Friday) prior to the requested start date

The Utility agrees to return any deposits, with interest at the rate specified by the PSC unless:

  1. The residential customer did not provide 12 consecutive months of prompt payments
  2. The Customer’s service has been disconnected during this time for rule violation or nonpayment of a delinquent account.
  3. The Utility determines that information in the agreement was falsified or incomplete to the extent that deposit is required.


Please Note: Plymouth Utilities is regulated by the Public Service Commission of Wisconsin (PSCW). As a regulated entity our policies are set by the PSCW and applied consistently to all customers. All information provided is secure and will be kept confidential.

If you have questions, please call our office during normal business hours at (920) 893-1471.